Care Coordinator
Company: VirtualVocations
Location: Allentown
Posted on: November 4, 2024
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Job Description:
A company is looking for a Care Coordinator - Contact Agent to
handle member support through inbound and outbound calls.
Key Responsibilities
Handle inbound and outbound calls to support members and complete
intake screening questionnaires
Conduct audio/video initial program assessments and cold calls to
enhance member engagement
Assist members with scheduling appointments and collaborate with
clinicians and team leads
Required Qualifications
2+ years of healthcare/clinical experience
Call agent experience is preferred
Basic understanding of EHR/EMR applications
Proficiency in Microsoft Office
Must live in the United States
Keywords: VirtualVocations, Brick , Care Coordinator, Other , Allentown, New Jersey
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