SENIOR BUSINESS ACCOUNT EXECUTIVE 3, SMB
Company: Comcast
Location: Cherry Hill
Posted on: October 30, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast. Job Summary Sell
Comcast Internet, Data, Video and Voice services to small and mid-
size businesses focusing mainly on advanced communications
solutions including PRI, Hosted PBX and multi-location
opportunities. As part of sales process, create and deliver
face-to-face sales presentations that demonstrate knowledge of the
latest Comcast products and services. Promote the sale of bundled
products to ensure the optimal solution for the customer. Sell with
goal of exceeding departmental financial and unit targets. Stay
abreast of competitive landscape and emerging technologies to best
position Comcast Business Services in the marketplace. Job
Description Core Responsibilities
- Territory development to include development of local business
partnerships and organizational affiliations and local enhancement
of Comcast positioning and brand.
- Maintaining quality sales records and preparation of sales and
activity reports as required.
- Responsible for Customer Satisfaction and supporting a positive
impression of the Comcast Experience.
- New acquisition sales of Comcast Commercial Internet, Video and
Voice services to small and mid-size businesses.
- Generation of new leads with targeted businesses through
various prospecting activities, including cold calling, canvassing,
customer referrals and partner relationships.
- Focus on advanced communications solutions including PRI,
Hosted PBX and multi-location opportunities.
- Identify improvement areas thru a consultative process that
would enhance our prospects ability to communicate more effectively
both internally and externally to their customers.
- Effectively manage a territory with a high activity and
comprehensive business plan.
- Management of defined Territory to include development of local
business partnerships and organizational affiliations and local
enhancement of Comcast positioning and brand.
- Team with technical, customer service and related support
staffs to ensure end-to-end customer sales and satisfaction and
thereby drive new revenue growth.
- Consistently maintain a pipeline of qualified prospects that
will yield production levels of monthly quota performance and
above.
- Remain knowledgeable of Comcast products and services to
facilitate sales efforts.
- Achieve and exceed assigned sales and business quality
objectives.
- Adherence to all company standards and business
professionalism.
- Punctual, regular and consistent attendance.
- Other duties and responsibilities as assigned. Employees at all
levels are expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities. Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud
to be an equal opportunity workplace. We will consider all
qualified applicants for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, genetic information, or any
other basis protected by applicable law. Salary: Base Pay:
$53,768.00 The application window is 30 days from the date job is
posted, unless the number of applicants requires it to close sooner
or later. Total Target Compensation (Base Pay plus Targeted
Commission): $103,768.00 Our sales compensation programs offer the
potential for significant upside above targeted earnings for those
who overachieve their sales targets. Base pay is one part of the
Total Rewards that Comcast provides to compensate and recognize
employees for their work. Most sales positions are eligible for a
Commission under the terms of an applicable plan, while most
non-sales positions are eligible for a Bonus. Additionally, Comcast
provides best-in-class Benefits to eligible employees. We believe
that benefits should connect you to the support you need when it
matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and
always-on tools, that are personalized to meet the needs of your
reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary
(https://jobs.comcast.com/benefits) on our careers site for more
details. Education Bachelor's Degree Certifications (if applicable)
Relevant Work Experience 5-7 Years Job Family Group: Sales
Keywords: Comcast, Brick , SENIOR BUSINESS ACCOUNT EXECUTIVE 3, SMB, Other , Cherry Hill, New Jersey
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