Consumer Support Specialist
Company: VirtualVocations
Location: Jersey City
Posted on: October 16, 2024
|
|
|
Job Description:
A company is looking for a Part-time Consumer Support, Product
Solutions to provide technical support to users and node operators
within the ecosystem.
Key Responsibilities
Respond to user inquiries and provide technical assistance via
supported communication channels
Identify and troubleshoot first and second level technical issues
on behalf of users
Collaborate with adjacent teams to resolve user issues as
required
Required Qualifications
Strong familiarity with the blockchain/cryptocurrency space
Experience in technical support or customer service in the software
industry preferred
Experience in reading logs
Experience with shell (e.g., bash, ZSH)
Preference for candidates with experience working with Solidity
Keywords: VirtualVocations, Brick , Consumer Support Specialist, Other , Jersey City, New Jersey
|
Click
here to apply!
|
