Branch Collections Specialist - Bilingual
Company: OneMain Financial
Location: Secaucus
Posted on: October 16, 2024
Job Description:
Responsibilities
Full Job Title: Branch Collections Specialist - Bilingual
Job Number: R2407-42229 Location: Secaucus, New Jersey
Date Posted: 07/24/2024
BRANCH COLLECTIONS SPECIALISTAt OneMain, the Branch Collections
Specialist contacts customers to help them succeed in resolving
their financial obligations by arranging for repayment or
settlement of account balances. Branch Collections Specialists
focus on our existing customers who have long-term relationships
with OneMain.IN THE ROLE
- Responsible for high volume collectionsactivities to achieve
delinquency goals for an assigned branch
- Work with customers in a consultative manner, negotiating
(including renewing the loan) to resolve account matters
- Commitment to excellent customer service with the ability to
prioritize and manage multiple responsibilities
- Ability to overcome objections and utilize strong negotiation
skills to resolve customer delinquenciesREQUIREMENTS:
- HS Diploma/GEDPREFERRED:
- Collections or Customer Service experience
- Bilingual (language requirement per need)Location: On SiteWho
we AreA career with OneMain offers you the potential to earn an
annual salary plus incentives. You can steer your career toward
leadership roles such as Branch Manager and District Manager by
taking advantage of a variety of robust training programs and
opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription,
dental, vision, hearing, accident, hospital indemnity, and life
insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year, plus 2 personal days,
prorated based on start date)
- Paid sick leave as determined by state or local ordinance,
prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start
date)OneMain Financial (NYSE: OMF) is the leader in offering
nonprime customers responsible access to credit and is dedicated to
improving the financial well-being of hardworking Americans. Since
1912, we've looked beyond credit scores to help people get the
money they need today and reach their goals for tomorrow. Our
growing suite of personal loans, credit cards and other products
help people borrow better and work toward a brighter future.In our
more than 1,300 branch locations and across the U.S., team members
help millions of customers solve critical financial needs,
including debt consolidation, home and auto repairs, medical
procedures and extending household budgets. We meet customers where
they want to be -- in person, by phone and online.At every level,
we're committed to an inclusive culture, career development and
impacting the communities where we live and work. Getting people to
a better place has made us a better company for over a century.
There's never been a better time to shine with OneMain.KEY WORD
TAGSCollections, Delinquency, Sales, Retail, Loan Sales, Customer
Service, Customer Care, Business Development, New Grad, Newly
Graduated, Finance, Full-time, Career, Benefits, Customer
Experience, Financial Representative, Credit
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO)
employer. Qualified applicants will receive consideration for
employment without regard to age, ancestry, citizenship status,
color, creed, culture, disability, ethnicity, gender, gender
identity or expression, genetic information or history, marital
status, military status, national origin, nationality, pregnancy,
race, religion, sex, sexual orientation, socioeconomic status,
transgender or on any other basis protected by law.
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Keywords: OneMain Financial, Brick , Branch Collections Specialist - Bilingual, Other , Secaucus, New Jersey
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