Technical Project Manager
Company: Community Behavioral Health.
Location: Philadelphia
Posted on: October 17, 2024
Job Description:
Position Overview: The Technical Project Manager will oversee
and manage assigned IT projects in partnership with the CBH IT
Department and CBH Project Management Office. This role will have a
matrix reporting structure to the CIO and Senior Director of
Operations in the CBH Project Management Office. The Technical
Project Manager is responsible for initiating, planning, executing,
monitoring and controlling, and closing assigned projects in
alignment with CBH IT priorities and IT strategic planning
processes. Core Expectations:Community Behavioral Health (CBH) will
hold each employee accountable for the following expectations which
align with our mission, vision, and corporate code of conduct.
- Perform key responsibilities as detailed in this job
description in a dependable, responsible, and positive manner,
consistent with all state and federal guidelines.
- Serve as a role model by exemplifying professional behavior,
language, skills, and attire in order to promptly and accurately
serve the needs of stakeholders, members and their families.
- Assure adherence to CBH policies and procedures so that all
work is of the highest quality and delivered in the most culturally
competent and cost-effective manner.
- Promote and manage diversity and acceptance within CBH and with
all members and stakeholders by honoring and respecting their
individuality, dignity and rights.
- Offer suggestions and develop solutions to help promote
effective and efficient work processes and innovative
programs.
- Actively participate in required meetings and complete all
mandatory trainings.
- Maintain high levels of advocacy and member confidentiality to
ensure the success of CBH and our mission.
- Assist in assuring both internal and external program integrity
by being alert to and reporting suspected instances of provider and
employee fraud, waste or abuse.Position Requirements:
- Education: Bachelor's degree in computer science, information
technology, business management or other relevant fields; master's
degree preferred.
- License/Certification: Project Management Professional (PMP)
certification or willing to obtain certification within 3 years of
hire; PA Child Abuse Clearance required.
- Relevant Work Experience: Minimum of 5 years of work experience
in Information Technology. Prior experience in a social
services/behavioral health, behavioral health managed care, or
commercial insurance setting is highly preferred. Prior experience
in translating and communicating technology needs into business
terms with internal and external stakeholders. Project Management
experience preferred. Skills:
- Leadership and team building abilities
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution
skills
- Effective change management skills
- Ability to think strategically
- Highly organized and efficient
- Attention to detail
- Ability to delegate tasks
- Proficient in MS Office and able to type at least 20 words per
minute
- Ability to work independently and as part of a team
- Excellent time management and prioritization skills and ability
to multi-task
- Compliant with HIPAA regulationsCore Competencies:
- Teamwork and Collaboration: Build and sustain relationships
with co-workers and stakeholders and support efforts and
deliverables. Encourage unity and help remove barriers to
productivity and success.
- Respect: Treat each other and our members and stakeholders with
respect and sensitivity, recognizing the importance of
diversity.
- Member Centric: Focus on the needs of our members by providing
value-added services, promoting strong relationships and going
beyond basic expectations to achieve the best possible
outcomes.
- Honesty and Integrity: Be open and honest in all we do.
Maintain the highest level of integrity at all times.
- Commitment to Service Excellence: Challenge ourselves to be
forward-thinking and committed to providing total member and
stakeholder satisfaction, first-in-class service and high quality,
innovative programs.
- Compassion and Empathy: Demonstrate a deep appreciation for
another's situation and point of view. Pay attention to emotional
cues, listen effectively and show an exceptional level of caring
about each person's perspectives and circumstances.
- Problem Solving: Build and implement logical solutions to
resolving challenges/issues by using individual knowledge and
experience while taking resources, constraints and CBH values into
consideration.
- Initiative and Self-Directed: Proactively manage time and
resources in a way that ensures that all work is done in the most
efficient manner while identifying and implementing initiatives
without interventions from co-workers, supervisors or
stakeholders.
- Flexibility and Adaptability: Adjust approaches and behaviors
in order to meet the constantly changing environment head-on and
accomplish CBH and individual goals. Strive to adapt to, accept and
embrace change within areas of responsibility.
- Communication: Effectively and appropriately share thoughts,
ideas and information - both written and oral. Respectfully listen
to co-workers and stakeholders to gain a full understanding of
issues/situations. Leadership Competencies:
- Strategic Thinking: Understand and integrate the long-term
vision of CBH and focus current activities on what is critical to
achieve future success including formulating objectives/priorities
and developing and implementing breakthrough ideas.
- Leadership: Effectively manage and guide efforts to address
challenges and drive continuous improvement for CBH's programs,
services and processes. Develop and implement effective strategies
and appropriate interpersonal styles to influence and guide
others.
- Employee Development: Recognize and promote the necessity to
hire, assess, develop and retain high quality talent. Acknowledge
strengths and weaknesses in team members through an ongoing
performance management process that provides timely feedback in
order to help them develop and enhance performance. Philadelphia
Residency Requirement:
- The successful candidate must be a current Philadelphia
resident or become a resident within six months of hire. U.S.
Authorization Requirement:
- CBH does not provide sponsorship for applicants requiring
future work authorization. All candidates must be legally
authorized to work in the United States without requiring
sponsorship now or in the future.Equal Employment Opportunity:
- We strive to promote and sustain a culture of diversity,
inclusion and belonging every day. CBH is an equal opportunity
employer. We do not discriminate in recruiting, hiring, promotion,
or any other personnel action based on all qualified individuals.
This is without regard to race, ethnicity, creed, color, religion,
national origin, age, sex/gender, marital status, gender identity,
sexual orientation, gender identity or expression, disability,
protected veteran status, genetic information or any other
characteristic protected individual genetic information, or
non-disqualifying physical or mental handicap or disability in each
aspect of the human resources function by applicable federal,
state, or local law.Requesting An Accommodation:
- CBH is committed to providing equal employment opportunities
for individuals with disabilities or religious observance,
including reasonable accommodation when needed. If you are hired by
CBH and require an accommodation to perform the essential functions
of your role, you will be asked to participate in our accommodation
process. Accommodations made to facilitate the recruiting process
are not a guarantee of future or continued accommodation once
hired.
- If you would like to be considered for employment opportunities
with CBH and have accommodation needs for a disability or religious
observance, please send us an email at
CBH.Recruitment@Phila.gov
PIfef4c777c295-37248-35803279
Keywords: Community Behavioral Health., Brick , Technical Project Manager, Executive , Philadelphia, New Jersey
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