Pre-Sales Engineer (Physical Security Solutions)

Company: New Era Technology
Location: West Chester
Posted on: October 12, 2024

Job Description:

Description:Great BenefitsMedicalDentalVision401K with a match28 paid days off including company holidays5 different Flexible Spending account optionsNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed. Job Description:We are looking for a dynamic and technically proficient Pre-Sales Engineer with expertise in physical security systems, particularly with Avigilon products, to join our team. The ideal candidate will work closely with the sales team, acting as a technical expert to support and deliver tailored solutions to our clients. This role requires a blend of technical knowledge, customer interaction, and business acumen.Key Responsibilities:

• Collaborate with the sales team to understand client needs and provide technical solutions related to Avigilon video surveillance, access control and physical security products.
• Present and demonstrate the capabilities of Avigilon systems and other security technologies to prospective clients, ensuring a clear understanding of the products' features and benefits.
• Design and architect customized physical security solutions based on client requirements, site conditions, and project scope.
• Develop proposals, including technical designs, equipment lists, and pricing, ensuring solutions meet both client expectations and company profitability goals.
• Conduct site surveys and risk assessments to recommend appropriate security measures and system configurations.
• Serve as the main point of contact for all technical questions during the sales cycle, ensuring timely and accurate responses.
• Support the sales team with presentations, demos, and technical Q&A sessions during meetings and conferences.
• Work with product management and engineering teams to provide client feedback and recommend product improvements.
• Stay up to date on Avigilon product advancements and industry trends to ensure the best technical advice and solutions are provided to clients.
• Assist with post-sales activities, ensuring smooth transitions from sales to deployment by working closely with the project implementation team.
• Provide technical training and support for clients and partners.Qualifications:
  • Minimum of 3 years of experience as a Pre-Sales Engineer, Solutions Architect, or a similar technical role, with a focus on physical security systems.
  • In-depth knowledge of Avigilon products, including video surveillance, access control, and system integrations.
  • Strong understanding of IP-based security systems and network architecture.
  • Proven ability to design and propose security solutions based on customer needs and site conditions.
  • Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
  • Experience conducting site assessments, drafting proposals, and working on large-scale security projects.
  • Strong problem-solving skills, able to manage multiple clients and projects simultaneously.
  • Relevant certifications in Avigilon or other physical security systems (preferred).
  • A track record of working effectively within a sales team and achieving revenue goals.Education:
    • Bachelor's degree in information technology, Electrical Engineering, or a related field (or equivalent experience).EXPECTED HOURS OF WORK: Full time position, Monday Friday 8am 5pm, plus overtime if needed.TRAVEL: Travel could be up to 20% dependent on customer needsLANGUAGE SKILLS: EnglishQUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Physical Demands:
      • Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
      • Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
      • Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
      • abilities to use stairs, ladder and ability to get behind restrictive rack spaces at times to view existing equipment in Data /Voice/Security ClosetsEEO/AA StatementNew Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.PM21Requirements:PIa1888a3e9e08-31181-35752187

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